FAQ

Frequently asked questions

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SaaS corporate notification platform that combines communication sending, individual reading confirmation, electronic signature and automatic audit trail generation. Designed for situations where 'thinking you communicated' is not enough.
Yes, when there is agreement between the parties on the use of electronic signature as a means of confirmation — a typical situation in internal communications, warnings, extrajudicial collections, school and condominium communications. The DRADD audit PDF brings together a list of recipients, individual status and viewing and signature timestamps, serving as evidence in labor processes, collections and internal audits.
Single monthly plan: R$199/month with 14 days free. No card to begin with. Recurring monthly billing via bank slip/PIX (automatic card coming soon). Cancel whenever you want, without penalty.
No. In 30 minutes a non-technical user sets up the first notification. To integrate with your internal system (ERP, HR), we offer a documented API — that's where you need IT.
Unlimited notifications and recipients. For specific high-volume needs with contractual SLA, speak to sales about the Enterprise plan.
AWS São Paulo (sa-east-1 region), Oracle Enterprise bank (RDS), daily backup. LGPD compliance from architecture.
Today it only works via email. On roadmap: SMS and WhatsApp Business as additional channels (charged per message).
On the standard plan, best-effort. For Enterprise, 99.5 percent contractual SLA. Public status of the platform at status.dradd.com.br (coming soon).
Hash password, email authentication, login rate limiting with blocking after 5 attempts, mandatory TLS connection, multi-tenant with data isolation, impersonation audit log for support.